Effective Date: 28, March, 2026
Brand/Company: [Jaye Carroll Skincare / Jaye Carroll LLC] (“we,” “us,” or “our”)
Website: www.jayecarroll.com 

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, make a purchase, sign up for emails or texts, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

A. Information you provide to us

You may provide personal information when you:

• Place an order or request a sample 
• Create an account (if available) 
• Subscribe to emails, SMS/texts, or waitlists 
• Contact us (email, form, chat, social) 
• Participate in promotions, surveys, or reviews 

This information may include:

• Name 
• Email address 
• Phone number 
• Shipping and billing address 
• Payment information (processed by our payment providers; we do not store full card numbers) 
• Order details and purchase history 
• Any message you send us (customer support inquiries) 

When you browse our site, we (and our service providers) may automatically collect:

• IP address and approximate location 
• Device type, browser type, and operating system 
• Pages viewed, time spent, clicks, and referring/exit pages 
• Cookies and similar tracking technologies (see Section 5) 

We may receive information from third parties such as:

• Payment processors (confirmation of payment) 
• Shipping carriers (delivery status) 
• Marketing/analytics providers (performance metrics) 
• E-commerce platform providers (store functions) 

We use your information to:

• Process and fulfill orders (payment, shipping, returns) 
• Communicate with you about your order, account, or support requests 
• Send marketing emails or texts (with your consent where required) 
• Personalize your experience and improve our site and products 
• Detect, prevent, and investigate fraud or misuse 
• Comply with legal obligations and enforce our terms 

We do not sell your personal information in the traditional sense. We may share your information with trusted service providers who help us run our business, including:

• E-commerce platform and hosting providers (to operate our website and store) 
• Payment processors (to securely process payments) 
• Shipping and fulfillment providers (to deliver your products) 
• Customer support tools (to manage communications) 
• Email/SMS marketing platforms (to send messages you opted into) 
• Analytics providers (to understand site usage and improve performance) 
• Advertising partners (for measuring ad performance and showing relevant ads, if used) 

We may also share information:

• If required by law, subpoena, or legal process 
• To protect our rights, safety, and property, or that of others 
• In connection with a business transfer (merger, acquisition, asset sale) 

You can unsubscribe from marketing emails at any time by clicking “unsubscribe” at the bottom of an email. You may still receive transactional emails related to orders or customer service.

If you opt in to SMS, you can opt out at any time by replying STOP (or following the instructions provided at sign-up). Message and data rates may apply.

If your site offers accounts, you may update certain information through your account settings or by contacting us.

We use cookies and similar technologies to:

• Enable core site functions (like checkout and security) 
• Remember preferences 
• Understand site traffic and performance 
• Support marketing/advertising (if enabled) 

You can control cookies through your browser settings and may be able to opt out of certain tracking via cookie banners or preference tools (if implemented). Disabling cookies may affect how the site functions.

We may use analytics tools (such as Google Analytics or similar) to understand how visitors use our site. We may also use advertising features such as pixel tracking to measure ad performance and show relevant ads.

Depending on your location, you may have the right to opt out of certain targeted advertising or “sharing” for cross-context behavioral advertising (see Section 9).

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to:

• Fulfill the purposes described in this policy 
• Maintain business records (orders, taxes, accounting) 
• Resolve disputes and enforce agreements 
• Comply with legal obligations 

Depending on where you live, you may have certain rights regarding your personal information.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

• Right to know what personal information we collect, use, and disclose 
• Right to request deletion of certain personal information 
• Right to correct inaccurate personal information 
• Right to opt out of “selling” or “sharing” personal information (as defined by law) 
• Right to non-discrimination for exercising your rights 

To submit a request: contact us at dawn@jayecarroll.com with the subject line “Privacy Request.”
We may need to verify your identity before completing your request.

If you use targeted advertising tools, you may also opt out via a “Do Not Sell or Share My Personal Information” link on our site (if implemented) or through cookie preferences.

If you are located in the EEA/UK, you may have rights to access, correct, delete, object to processing, or request portability of your data. You may also withdraw consent where processing is based on consent.

Our website is not intended for children under 13 (or under 16 in certain jurisdictions), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can delete it.

Our site may contain links to third-party websites. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.

We may update this policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised “Effective Date.”